IT as a service

IT as a service (ITaaS) is an operational model where the IT organization of an enterprise run much like business, acting as a distinct business entity creating products and services for other Line of Business (LOB) organizations within the enterprise. At its core, ITaaS is a competitive business model where an enterprise IT organizations has to compete in order to be the provider to the needs of the LOBs. Other options other than the internal IT organization may include outsourcing companies and public cloud providers.

Under an ITaaS model, the internal IT organization of an enterprise will have a business-centric focus. It will place great emphasis on the needs and the outcomes required by the LOBs. The benefits to the enterprise sought by using the ITaaS model are standardization and simplification of products delivered, improved financial transparency and more direct association of costs to consumption, and increased IT operational efficiency. The transformation of an internal IT organization from operating as a cost-center to an ITaaS model is also believed to produce improved levels of business agility for the enterprise as a whole.

Services

A Good service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won’t be profitable for long.

A Good service is all about bringing customers back. And about sending them away happy – happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.

The essence of good service is forming a relationship with customers a relationship that that individual customer feels that he would like to pursue.

Indeed to achieve the good service aren’t so easy, thats why we always listening and understanding our customer needs. With this kind of attitude we can have a better and strong fondation with our customers.

So we have 2 SLA to support what that:

  1. 8x5xNBD
  2. 24x7x4

Of course with an affordable and competitive price. Please dont be hesitate to Contact Us.

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